For seniors & their families · South Jersey & Philadelphia

Tech help that takes its time.

Patient, friendly support with phones, tablets, Wi-Fi, and everything in between — explained simply, never rushed.

Book a free 15-minute call Call (609) 415-0008

No contracts  ·  Cancel anytime  ·  The same friendly person, every time

Three simple steps.

No jargon. No pressure. Just help, at your pace.

Step 1

Book a free call

Grab a free 15-minute phone call at a time that suits you. No commitment — just a friendly chat about what you need.

Step 2

We figure it out together

We listen, answer your questions, and recommend the right plan. If it isn't a fit, we'll point you the right way. No hard sell.

Step 3

Ongoing, patient help

Become a member and we're your go-to for phones, tablets, Wi-Fi, and more — explained step by step, every single time.

Book your free 15-minute call.

Pick any time that works for you — we'll call you.

Rather not book online? Just call (609) 415-0008 and we'll find a time together.

Simple, honest pricing.

No hidden fees. Cancel anytime.

Tutorial Library

$9/mo

For folks who like to learn on their own. Launching soon.

  • Full video library access
  • Step-by-step phone & tablet guides
  • New videos added weekly
  • Watch on any device
Notify me when it launches
MOST POPULAR

Tech Support

$39/mo

For when you need a real person to help.

  • 2 remote sessions per month
  • Unlimited email & text support
  • Full tutorial library included
  • Priority response within 24 hours
  • The same friendly person, every time
Get help today

Family Plan

$79/mo

In-home visits, plus everything else.

  • 4 sessions per month
  • In-home visits across South Jersey & Philly
  • Unlimited email & text support
  • Full tutorial library included
  • Priority response within 4 hours
  • Covers two people
Start family plan

Not sure which to pick? Start with a free call — we'll help you choose.

The things others rush through.

A few we hear every week — and take our time with.

Forgotten Apple ID or Gmail password
Setting up a new phone
Wi-Fi that keeps dropping
FaceTime & WhatsApp with the grandkids
Email that stopped working
A phone that feels "too slow"
Spotting scam texts & calls
Backing up precious photos
Hearing aid Bluetooth pairing
Smart TVs that won't connect

No rushing. No jargon. No feeling silly.

"I'd been locked out of my email for three weeks. The phone company couldn't help. My grandson didn't have time. Wesley spent 45 minutes with me and never once made me feel foolish. I'm a customer for life."

— A future PatientTech member

Founded on patience.

PatientTech was started by Wesley, who spent years in a telecom store helping seniors and their families with these exact problems. The difference: at the store, there's always a line behind you. Here, the only person we're focused on is you.

Questions, answered.

How do remote sessions work?

We connect by phone, and if you're comfortable, we can also see your screen using a simple tool we'll walk you through. You're always in control — nothing happens on your devices without your permission.

Where do you offer in-home visits?

Across South Jersey — Blackwood and the surrounding towns in Camden and Gloucester counties — and parts of Philadelphia. Remote help is available anywhere in the United States.

Can I cancel anytime?

Yes. No contracts, no cancellation fees, no awkward phone calls. Cancel from your account or just send us an email.

Is this safe? I worry about scams.

You should — scams targeting seniors are everywhere. PatientTech sessions are always scheduled in advance through this website. We will never cold-call you, ask for your bank information, or request access to your devices unless you started the session first.

Can my adult children pay for my plan?

Absolutely — it's one of our most common setups. They can subscribe on your behalf and you'll have full access. Many families give it as a birthday or holiday gift.

Ready for tech help that takes its time?

Start with a free 15-minute call. No commitment, no pressure.

Call us